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I'VE FOUND AN ITEM WITH A CODETAG® LABEL ON IT. WHAT DO I DO NOW?
I'VE LOST AN ITEM WITH A CODETAG® LABEL ON IT. WHAT DO I DO NOW?
WHAT IS THE REWARD FOR FINDING AN ITEM?
HOW DOES THE CODETAG REGISTRATION SYSTEM WORK?
WHAT IF MY CODETAG REGISTRATION EXPIRES?
CAN CODETAG RECOVER STOLEN PROPERTY?
WHAT ARE CODETAGS?
DO THE LABELS HAVE A WARRANTY?
DOES CODETAG.COM USE SSL ENCRYPTION?
HOW MUCH PERSONAL INFORMATION IS REQUIRED?
WHAT CAN CODETAG® DO FOR ME?
I'VE RECEIVED A CODETAG. WHAT DO I DO NOW?
WHAT HAPPENS WHEN I LOSE SOMETHING?
WHY DON'T I JUST WRITE MY NAME ON MY VALUABLES?
HOW CAN I REGISTER MY TAGS?
HOW DOES CODETAG PROTECT MY PRIVACY?
DO CODETAGS HELP TO PREVENT THEFT?
WHAT DO CODETAGS COST?
ARE CODETAGS REMOVABLE?
WHO CAN USE CODETAGS?
WHAT POSSESSIONS SHOULD I PUT CODETAG LABELS AND TAGS ON?
WHAT DO I DO IF MY CONTACT INFORMATION CHANGES (EMAIL, ADDRESS, PHONE NUMBER)?
CAN I CHANGE THE PASSWORD FOR MY ACCOUNT?
DOES IT COST ANYTHING TO REPORT A LOST OR FOUND ITEM?
I've found an item with a Codetag® label on it. What do I do?
Click here!
I've lost an item with a Codetag® label on it. What do I do?
Click here!
What is the reward for finding an item?
There is a standard reward offered by codetag.com consisting of valuable Codetag labels, tags and registration to the Codetag return system. The owner of the lost item may also have posted a cash reward so contact Codetag now with the Tag number!
How Does The Codetag Registration System Work?
The Codetag® retrieval system is a registration based service that costs less than 1 cent per day and is FREE when Codetags are purchased. Maintaining your registration is easy. Simply purchase and register a Codetag for your keys, watch, cell-phone, laptop or other personal item, and your registration will be automatically renewed for 3 years. You may also extend your registration period here.
What if my Codetag registration expires?
No problem. Your items are still registered in our system. There is however an $18 transaction fee to organize retrieval of your lost items. (NB. This fee is waived for customers with current registrations.)
Can Codetag recover stolen property?
YES! Even in the unlikely event a Codetagged Item is stolen. When customers register items we ask they include a description of the item and a serial number. Even if the codetag is removed we can assist Law enforcement agencies by tracking the owner via the items serial number.
What are Codetags?
Codetag's labels and tags are the keys to this revolutionary loss and recovery system! We supply you with serialized labels that can be attached to almost anything! Once you have a Codetag on your valuable property, (whether it is a laptop PC, a piece of sporting equipment, or a wristwatch), you simply register the tag on line, or by mail, fax or phone. If you happen to lose the item, the finder, lost property department or law enforcement agency contacts us, and we arrange to have the lost item returned to you, securely and confidentially.
Do the Labels have a warranty?
All codetag products have a lifetime warranty! If any of your labels or tags get damaged, we will replace them free of charge, including shipping!
Does codetag.com use SSL encryption?
Information security is of critical importance to our business. We work to protect the security of your information during transmission by using 128 bit Secure Sockets Layer (SSL) software, which encrypts information you input. Please also note, when making purchases via this web site, we DO NOT maintain your credit card number on any file.
Codetag® is a current member in good standing with the San Francisco Bay Area Better Business Bureau. Click Here for our BBB accreditation and reliability Report.
How much of my personal information is required?
The only requirement is at least an email address or a phone number so we may contact you if an item is lost and found. You may change your contact options here. Please also view our Privacy Policy
What can Codetag do for me?
We can provide you with a peace of mind asset return service! Find out how here
I've received a Codetag label or tag. What do I do now?
Simply attach the label to your possession and the register it here.
What happens when I lose something?
If you lose an item with a Codetag label attached to it, the finder, a lost property department or law enforcement agency will read the instructions on the tag. With a reward offered for the return of your property, they will contact us at Codetag and we will organize for the lost item to be retrieved from the finder and returned to you!
Why don't I just write my name on my valuables?
You could do that, but indelible marker pens are messy, and displaying your personal home or business contact information to the world isn't particularly secure, (especially on key rings!), nor does it encourage the finder to contact you to organize retrieval.
How can I register my tags?
You can register your tags in any one of the following ways:
  • Purchase tags here and have them pre-registered
  • On-line at our web site registration area here
  • By phone, Call toll free (800) 939-8247
  • By Fax (Click here for Fax Form)
  • By Postal Service (Click here for Mail-in Form)
How does Codetag protect my privacy?
We at Codetag view our customers security and privacy to be of the highest Priority. Please review our Privacy Policy Here
Do Codetags help to prevent theft?
YES! Police statistics have proven it is a lot less likely to have an item stolen if it is marked in some way. Marking personal possessions with Codetags highly increases the chance of the thieves being, caught so they avoid "Tagged" items.
What do Codetags cost?
Very little for the peace of mind they supply! Find out more here
Are Codetags removable?
Codetag labels can be removed. They are made of damage and tamper resistant polymers. The labels are water, scratch, and UV resistant.
Who can use Codetags?
Codetag tags and labels are for everyone. From children’s toys, to teenager’s keys, to Mums hand bag and Dads laptop, to grandparent’s valuables!
What possessions should I put Codetag labels and tags on?
Almost anything. See our list of suggested items here.
What do I do if my contact information changes (email, address, phone number)?
No problem! Simply login and modify your details as required
Can I change the password for my account?
No problem! Simply login and modify your details as required
Does it cost anything to report a found item?
There is no fee for reporting an item found, In fact we will reward you for your effort! Simply report the item you have found here or call our toll free number.

 

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