BBB Reliability Report

Codetag
28925 Arnold Drive, Bldg F7
Sonoma, CA 95476

General Information

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

BBB Membership

This company has been a member of this Better Business Bureau since June 2003. This means it supports the Bureau's services to the public and meets our membership standards.These standards encourage truth, honesty, and fairness in the market place, as well as responsive customer service.

Program Participation

This company participates in the BBB CARE program. This means it has agreed to use special complaint handling procedures including mediation and arbitration, if necessary and within limits, to resolve disputes.

Nature of Business

Customer Experience

Based on BBB files, this company has a satisfactory record with the Bureau. To have a 'Satisfactory Record' with the Bureau, a company must be in business for at least 12 months, properly and promptly address matters referred to it by the Bureau, and be free from an unusual volume or pattern of complaints and law enforcement action involving its marketplace conduct. In addition, the Bureau must have a clear understanding of the company's business and no concerns about its industry.

The following data concerns complaints processed by the BBB since the firm's file was opened or over the last 36 months, whichever is less. Codetag has had no complaints.

The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Company Management

Report as of 04/01/2006
Copyright 2005 Better Business Bureau, Inc.

As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of this BBB, it is stated in this report.